We are able to offer a refund or exchange for items which are unsuitable, providing that the garment is returned to us with in 14 days of the original dispatch date, and providing the item is unworn and unwashed, with the original tags attached, and in the original packaging.
If you require an alternative size, we are happy to exchange garments, providing the fabric is still in stock. Should the garment be out of stock, we will happily exchange for an alternative item, or refund the original purchase price, less postage and packaging costs (unless the item is faulty.)
Items should be posted back to us prepaid, within 14 days of the original shipping date. We ask that you include the Stalf Returns slip, with details of your return so that we can efficiently process your return at the studio. We would also recommend that you insure the package, and send the parcel tracked and signed for, as Stalf cannot be held responsible for lost packages.
If you've misplaced your returns slip, download another here: